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  • Accanto a voi

    Accanto a voi

    Accanto a voi

  • Il sostegno. Rispettiamo il cordoglio

    Il sostegno. Rispettiamo il cordoglio

    Il sostegno. Rispettiamo il cordoglio

  • L

    L'Armonia. Il nostro lavoro è un equilibrio di sentimento e dovere

    L'Armonia. Il nostro lavoro è un equilibrio di sentimento e dovere

  • La sensibilità. Perché sappiamo lavorare con il cuore

    La sensibilità. Perché sappiamo lavorare con il cuore

    La sensibilità. Perché sappiamo lavorare con il cuore

  • La Trasparenza. Con onestà vogliamo meritarci la vostra piena fiducia

    La Trasparenza. Con onestà vogliamo meritarci la vostra piena fiducia

    La Trasparenza. Con onestà vogliamo meritarci la vostra piena fiducia

PRINCIPLES AND VALUES

The company has adopted and subscribes to the principles expressed in the IFI CONDUCT CODE MARK.
Servizi Funebri Nebuloni srl pursues the principle of preserving and protecting the moment of separation.
To accompany the mourners, relieve them from any formality post-mortem.
To deal with the ceremony of any religious order or confession.
Servizi Funebri Nebuloni srl is at the side of the mourners and the professionals with strength and preparation compared to the multiple needs and problems.
It does not set limits, always seeking the best solution in accordance with the wishes of the customer.

MANAGEMENT SYSTEMS

The company has adopted a management system that aims to define and apply easily and continuously rules and documented operating procedures, which ensure the organisation and management of business processes.
The definition and planning of the system is based on the mapping and process optimisation, with an accurate assignment of tasks and responsibilities in relation to the QUALITY regulations of HEALTH AND SAFETY.Effectiveness and efficiency are the main judging criteria of the system, therefore the documentation and activities of Servizi Funebri Nebuloni srl are focused on the objectives and the optimisation of company resources and are supported by actions of continuous improvement.
The audit work, data analysis, problem management, attention to customer satisfaction, attention to suggestions from its employees, in combination with the strategic lines, are the elements that fuel the periodic REVIEW by the management.

quality

The main objectives that Servizi Funebri Nebuloni srl pursues in quality management are:

  • satisfaction and client loyalty.
  • professionalism and specialisation of services
  • compliance with the contractual requirements and suitability for purpose
  • control of results and management of non-compliant services
  • attention to customer needs
  • timeliness and accuracy of services
  • identification and compliance with laws and regulations of the service
  • compliance with management requirements specified in the ISO 9001: 2008 standard and the UNI EN 15017: 2006 Guidelines

HEALTH AND SAFETY

The main objectives of Servizi Funebre Nebuloni srl in the management of health and safety of workers are:

  • attention and care of health and safety at work in the planning and management of all the services
  • implementation of actions to minimise the risk of accidents and damage to health of workers and customers
  • identification and compliance with regulations and laws regarding health and safety
  • information and continuous training of workers on risks and prevention and protection measures
  • identification and use of personal protective equipment appropriate to each task
  • active involvement of staff in the implementation of protection and prevention measures, management of first aid and fire fighting
  • promoting a culture of health and safety in all activities
  • awareness campaigns against smoking, drug use and alcohol abuse
  • ccare of the person and the uniform
  • cleaning of the working environment, for service vehicles and funeral cars, of machines / installations and equipment

The impact assessment on health and safety is considered a priority and binding in any business decision at an organisational and operational level: nothing is permitted that may affect the health and safety of workers. For the good of everybody any failure to adhere to safety rules is not tolerated.
For the good of everybody any failure to adhere to safety rules is not tolerated.

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